Support
Support for your system, whoever installed it.
Support for Westhaven Power customers starts here. For system trouble or repairs, our in-house service crew handles it, starting at the solar service page or 866-575-4112. Power Guard monitoring watches every system we install around the clock, and billing or paperwork questions reach a real person at our Yuba City headquarters.
Start here
What do you need today?
System trouble or repair
If your system is doing something it should not, our in-house service crew diagnoses it, repairs it, and proves the fix with production data. That covers systems we did not install, too.
Request servicePower Guard monitoring
Your system reports in two places. The manufacturer's app shows you your production whenever you want to look. And every system on Power Guard monitoring also reports here to Westhaven, where our team watches around the clock. You check when you feel like it. We watch either way.
Your production number lives in your signed Power Guard contract, and the monitoring keeps your system doing what that contract says it will.
Billing and paperwork
Invoices, documents, or a copy of your Power Guard contract: call and a real person at our Yuba City headquarters takes it from there.
866-575-4112Questions
Support questions, answered
My system came from another installer. Can Westhaven still service it?
Yes. Our service crew diagnoses and repairs existing residential systems across Northern California, no matter who installed them. Start at the solar service page or call 866-575-4112 and tell us what the system is doing.
What does Power Guard monitoring do?
Power Guard monitoring watches every system we install around the clock. It is part of the Power Guard Guarantee: your system produces at least what we say it will, and that production number lives in your signed Power Guard contract.
Who shows up when I need service?
Our own crew. Westhaven Power is 100% in-house, never subcontracted, so the people who service your system work for the same company that designed and installed it.
How do I ask a billing or paperwork question?
Call 866-575-4112. A real person at our Yuba City headquarters handles it, whether it is an invoice, a document you need a copy of, or a question about your Power Guard contract.
Where does Westhaven provide support?
Across Northern California from our Yuba City headquarters: the Yuba-Sutter area, Redding, Chico, Sacramento, and the Bay Area. Not sure we reach you? Call 866-575-4112 and ask.